Network Support (50 hours)
Network Fundamentals
- Network Components
- OSI model
- TCP/IP model
Cabling and Network interface Card
- Cabling - UTP, STP, Coaxial, Fiber-optic, Wireless
- Network Interface Card
Networking Devices
- Hub, Repeater, Bridge, Switch, Router, Brouter and
Gateway
Networking Protocols and OSI Model
- NetBEUI, IPX/SPX, TCP/IP
- OSI Model 7 Layers
- IEEE 802 Standard, NDIS, ODI
TCP/IP
- Subnetting and Routing
- Name Resolution
- Commands and Utilities
Internetworking
- HTTP, FTP, Telnet, SMTP, POP3 Protocols
- Ports
- Firewalls, Proxy Servers, VLAN
WAN
- WAN Links
- WAN Technologies
- VPN
Network Problem Prevention and Troubleshooting
- Account and Security Management
- Disaster Prevention: Backup, UPS and RAID
- Monitoring and diagnosing Networks
Security Basics (40 hours)
- Overview, Organizational Security, Compliance, Training and
Incident Response
- Business Continuity and Disaster Recovery (Backup and Restore)
- Cryptography and Encryption Basics
- Public Key Infrastructure and Access Control
- Authentication, Identity Management and Securing Networks
- Secure Network Administration and Securing Wireless Networks
- Securing Host Systems, Applications and Data
- Monitoring for Security Threats, and Vulnerability Assessments
